MEDIA & TELCOM
Examples of what we make possible for media and telecom.
Use mGage’s APIs to automate many common customer care processes, increasing your customers’ satisfaction while reducing costs. Send customers instructions to repair or reset their equipment along with information on service or account outages. Let customers manage service by using messaging to track the status of technicians or reschedule appointments.
Send messages to customers alerting them of upcoming shows and events based on their viewing or listening habits and preferences. mGage’s campaign management platform allows you to send targeted messages to engage and inform your audience of programming that matters to them.
mGage’s infrastructure allows you to instantly give viewers secure confirmation when ordering movies, sports events, PPV specials and other on-demand content.
We partnered with eMarketer to share insights on the business applications of SMS messaging, the pros and cons of SMS marketing, its relationship to email marketing and live chat, and best practices within the discipline.