Now more than ever, Financial Services companies need to offer seamless, intuitive digital banking experiences for their customers. These digital experiences must allow consumers to handle banking tasks easily and securely from mobile devices.
While not everyone is comfortable using the same device they use to text friends to manage their money on the move, accessibility, convenience and additional functionality are speeding up adoption of technology.Financial institutions must ensure they are prepared to deliver the types of high-quality mobile experiences that customers expect. These actions include reassessing their compliance, security, IT infrastructure, marketing, retail processes, and more.
In this paper, we will uncover what customers expect, examine some of the technology at financial brands’ disposal, share tips for creating a mobile-first strategy, and take a look at what the future holds for digital banking and financial services.
To learn more, visit: SMS for Financial Services